Protection of your Personal Data

Personal Data Protection

Privacy Notice BC Hoteles S.A Hotel Almirante

We hereby inform all interested parties that, in compliance with our Personal Data Protection Policy, the personal data we obtain by virtue of the transactions you request or enter into with our company will be treated in accordance with the principles and duties defined in Law 1581 of 2012 and other regulations that deal with and regulate this matter.

Responsible for the processing of your personal data:

The person responsible for the processing of their personal data will be BC HOTELES S.A – HOTEL ALMIRANTE, to whom the interested parties may contact for the effective exercise of their rights of access, rectification, updating, deletion and revocation of the processing authorisation.


For the purposes of this privacy notice, BC HOTELES S.A – HOTEL ALMIRANTE indicates as its address the one located in the Bocagrande neighborhood, Av San Martin No 5-125 of Cartagena, telephone (+57) (605) 651 7477, Email address:

Processing to which personal data will be subjected: In general, the processing to which the personal data of the owners will be subjected are: Collection, Storage, use, circulation and deletion.

Processing of personal data without prior authorisation: BC HOTELES S.A – HOTEL ALMIRANTE may process personal data without prior authorisation from the owner in all cases where these are of a public nature and in the other cases indicated in article 10 of Law 1581 of 2012.

Processing of personal data with prior authorisation: BC HOTELES S.A – HOTEL ALMIRANTE only collects and processes personal data with the prior authorisation of the owner and whenever they are necessary, pertinent and appropriate for the purpose for which they are collected.

Purposes of processing: The personal data that BC HOTELES S.A – HOTEL ALMIRANTE collects through its different transactional channels will be used for operation and registration within the regulated functions and purposes. Likewise, BC HOTELES S.A – HOTEL ALMIRANTE may use your personal data to offer you and/or inform you, where appropriate, of other products and/or services provided by the hotel.

In general, the main purposes of the Processing of Personal Data by BC HOTELES S.A – HOTEL ALMIRANTE, are but are not limited to:

I) Conclusion, execution and termination of contracts.
II) Billing and collection.
III) Manage bookings and accommodation requests.
IV) Creation and preservation of documents legally required by accounting regulations.
V) Control customer consumption inside the hotel.

VI) Manage access to rooms and stay at the hotel.
VII) Development of customer loyalty programs and marketing via web and telephone
VIII) Implementation of security, control and fraud prevention measures
IX) process of archiving, updating of systems, protection and custody of information and databases.
X) Carry out data update campaigns and request new authorizations for the Processing.
XI) Provision of information to authorities in accordance with the law.
XII) To disclose, transfer and/or transmit personal data inside and outside the country, to third parties as a result of a contract, law or legal relationship that requires it.
XIII) Supplier management.
(XIV) Historical, scientific or statistical purposes
XV) Security and video surveillance, control of access to buildings. Video recordings made inside or outside the hotel premises will be used for the purpose of security of people, property and facilities. Video recordings may be used as evidence in disciplinary, civil or criminal proceedings.
(XVI) Staff training;
XVII) Payroll management.
XVIII) Personnel Management, Social Benefits, Occupational Risk Prevention.
XIX) Promotion and management of employment – promotion and selection of personnel.
(XX) verify compliance with the agreements and commitments entered into by virtue of the existing relationship or link with suppliers;
XXI) Submit complaints, denunciations or reports to the competent authorities or entities in case of breach of contracts. ,
XXII) Create databases according to the characteristics and profiles of the holders of Personal Data, all in accordance with the provisions of the law.
(XXIII) The other purposes that are determined in the processes of obtaining Personal Data for its Processing, and in any case in accordance with the Law.

Special authorization of sensitive personal data. BC HOTELES S.A. – HOTEL ALMIRANTE informs all its owners that by virtue of Law 1581 of 2012 and Regulatory Decree 1074 of 2015 it is not obliged to grant authorization for the processing of sensitive data.

Sensitive data is understood to be data that affects the privacy of the Data Controller or whose improper use may lead to discrimination, such as data that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership of trade unions, social or human rights organizations or that promotes the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data relating to the health, sex life and biometrics.

Transfer of personal data: BC HOTELES S.A. – HOTEL ALMIRANTE may transfer your personal data to third parties, affiliates or subsidiaries, and to third parties with whom they have an operational relationship that provide them with services necessary for their proper operation, or in accordance with the functions established in their responsibility in commercial legislation and regulatory rules. In such cases, we inform you that BC HOTELES S.A – HOTEL ALMIRANTE will adopt the necessary measures so that the people who have access to your personal data comply with the Personal Data Protection Policy, the hotel’s Personal Data procedures manual and with the principles of personal data protection established in the Law.

Exercise of their Rights: The owner or his/her legal representative, duly accredited, may limit the use or disclosure of his/her personal data; as well as to exercise, when appropriate, the rights of Access, Rectification, Updating or Deletion that the Law provides for through the formats that BC HOTELES S.A – HOTEL ALMIRANTE provides for such purposes free of charge. It is important to mention that the exercise of any of these rights is not a prerequisite nor does it preclude the exercise of another right.

Rights of the data subjects: BC HOTELES S.A – HOTEL ALMIRANTE recognises and guarantees the following fundamental rights to the owners of personal data:

• Access, know, update and rectify your personal data vis-à-vis BC HOTELES S.A – HOTEL ALMIRANTE in its capacity as responsible for the processing of personal data.
• Request proof of the existence of the authorization granted to BC HOTELES S.A. – HOTEL ALMIRANTE, except in cases in which the Law exempts the authorization.
• Receive information from BC HOTELES S.A. – HOTEL ALMIRANTE upon request, regarding the use it has made of your personal data.
• Submit complaints to the Superintendence of Industry and Commerce (SIC) for violations of the provisions of current regulations.
• Modify and revoke the authorisation and/or request the deletion of personal data, when the Processing does not respect the principles, rights and constitutional and legal guarantees in force. This right to revoke authorisation is not absolute, provided that there is a legal or contractual obligation limiting this right.
• To be aware of and have free access to your personal data that has been processed.

Modifications to the Privacy Notice: Any changes to this Notice will be notified to you by any of the following means: A message sent to your email or mobile phone; A message made known through or any electronic means used to enter into transactions with BC HOTELES S.A. – HOTEL ALMIRANTE; or through notices posted at the hotel’s headquarters.

Information Security. BC HOTELES S.A. – HOTEL ALMIRANTE has adopted the technological, legal and procedural measures possible and necessary for the protection of your personal data, in order to guarantee the attributes of authenticity, integrity and availability of the information.

For more information on the processing of your personal data, you can consult the Personal Data Processing Policy of BC HOTELES S.A. – HOTEL ALMIRANTE at the following link.

I would like to state that I have read this Privacy Notice, and I declare my consent and authorization for the processing of the personal data provided by me within the purposes contemplated herein.

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